Low Battery triggering SOS Alert

thoyyib

Hi,

We noticed a problem with the SmartEye Web API. When the BC310 Camera is low on battery power it starts to send SOS Button press alert every 3 mins which creates alot of problems for our customers.
The low battery event sends out the same "notify_event_source" message via Web API every 3 mins, this is the same message sent out when user press SOS button. When Low Battery event triggers SOS event by sending "notify_event_source" message via Web API we cannot distingush if the message is for Low Battery or SOS event.

Is there a way to distiguish Low Battery event from SOS button press event? Is there a separate message that is sent via Web API to indicate Low Battery event?

coldflame

ok,we're checking.
in fact, there is new update for WEB SDK.
pls check that github code.
mobile CCTV typical products&frequently-used technical materials,including software downloading from google cloud/dropbox, manuals, document/PPT, SDK for 2nd development and open sourced code,
https://www.besovideo.com/en/detail?t=1&i=85

IBeli

Hi,
All the event_source will sending a 'notify_event_source' message, we use another variable in the message content to sign the alert type. you can find a map in the online doc.


the content type is descripted in
http://61.191.27.18:8081/doc/class/OptionsNotifyEventSource.html

jSW.EventActions contains a map , map iEventType to alert type

thoyyib

Thank you.
We will check the latest Web SDK to see if this issue is fixed