integrating SmartEye system to our Solutions

thoyyib

IBeli post on2020-4-1 20:02
hi.
The nginx can proxy https protocal then commit https request to another http server. With the ...

Hi,

We have tried the nginx proxy solution but we still cannot get the system to accept our SSL Certificate.
The SmartEye nginx server is still using the expired certificate.

See the attachments for more detailsThanks in advance for your support

thoyyib

IBeli post on2020-4-15 17:08
Ou, the question existed in old versoin. we have repaired it. you need update server software.

Hi,

Thanks for the reply. We did update the SmartEye Server to latest version and my team has tried to configure the SSL even in the latest version SmartEye Server but the result is the same.Please provide the working Web SDK so that we can resolve this issue.

Tony

thoyyib

besovideo post on2020-4-15 17:21
well, ok, will send you the latest WEB SDK software via wetransfer.

Hi.

I downloaded the new WEB SDK installer but we cannot run and install the SDK.
We see the following error message

thoyyib

besovideo post on2020-4-15 20:12
if problem persists, pls re-install the full smarteye server package again, and then install this we ...

Thanks.
My team was able to install the WED SDK after following your advice

thoyyib

Hi,

We have installed the WEB SDK and also updated the SmartEye Server to the latest version and tried to set the SSL Certificate again but still we experience the same issue.
We are unable to configure and use our SSL Certificate in SmartEye server.

thoyyib

besovideo post on2020-4-16 10:17
when the final error occurs, there should be a continue button at the bottom, it's not there?

Hi,
Yes, if we use 'proceed insecure connection' we can access the SmartEye Web App. We need to establish a secure connection to SmartEye server with our own SSL CertificateHowever, we are not using the SmartEeye Web App. We have our own Web App that interface with SmartEye API and websocket.

We want the following;
1- We need to know how to validate the SmartEye certificate from "Internet Widgits Pty Ltd" ( this certificate is not valid, it has expired)
2- The websocket gets broken because of the Invalid Certificate, we need work around.
3- Can we replace existing certificate with our own certificate?

thoyyib

IBeli post on2020-4-16 11:46
Hi, please concern this pic. the pic shows the sturcture between our and your server.  
The conf ...

My team just tried the solution you suggested but we still cannot get it working.
It looks like we cannot mix HTTPS with WebSocket (http/ws   , https/wss)




We get this result when we try the solution you suggested

thoyyib

thoyyib post on2020-4-16 12:00
My team just tried the solution you suggested but we still cannot get it working.
It looks li ...

Please note that our web application is developed in ASP.NET and Angular
We host the web application in IIS + .NET Core server in a Windows Server 2016 machine

thoyyib

IBeli post on2020-4-16 12:06
Could you provide remote desktop of your server? it will be more efficient.

Please give us few hours to prepare our local sever for you to remote in check the issue.
Do you use TeamViewer?

thoyyib

IBeli post on2020-4-16 12:27
Teamview is ok

Hi, i have sent the remote access TeamViewer ID and Password to Huang via email.
My team is on standby to work with you.