integrating SmartEye system to our Solutions

thoyyib

besovideo post on2020-4-16 13:12
well, ok, it's rest time here, will work after 1hour.

Sure, my team will keep the TeamViewer session open.
Let us know when you are ready to connect. Have a good rest. Its lunch time for us too

thoyyib

IBeli post on2020-4-16 16:40
Ou, we are in same time zone!
I have connected and tested  inverse proxy of IIS on your server.
...

Change swint done. If you have any question. Please contact me via teamviewer chat.

thoyyib

IBeli post on2020-4-16 16:40
Ou, we are in same time zone!
I have connected and tested  inverse proxy of IIS on your server.
...

Hi,
Yes, we are in the same timezome. Software team of WOLFCOM is in Bangkok.Our team has made the "function swinit args" modification you suggested and now we cannot access web app anymore.
Please advise the next steps.

Let me know if you need TeamViewer remote access tomorrow

thoyyib

thoyyib post on2020-4-16 18:19
Hi,
Yes, we are in the same timezome. Software team of WOLFCOM is in Bangkok.Our team has made th ...

Hi,
We found a solution on our own. We replaced your invalid certificate with our own valid certificate and now we can use SSL in SmartEye server.

Thanks for your support

thoyyib

Hi,
We are having some issues downloading Picture files remotely from Device.
When we try to use the SmartEye API function to to download a Picture file from connected Device, the MCP App in the Device crashes or terminates.
Could you check this issue let us know. Thanks

thoyyib

hardfire post on2020-4-28 20:37
And please double check. We tried. It's okay. No problem found.

Hi,

It looks like the problem was with the old version or custom version of MCP App in the Body Camera.
We tested with the latest version MCP Android app in Smartphone and everything was working fine.

We will investigate this further.

Tony

thoyyib

Hi,

We need help with the Send Audio Message function. We tried to send an Audio Message clip using the existing SmartEye Web API but it does not seems to work.
We are not sure whats the audio data type to send via swConfIM  API. Could you please clarify and explain how we can send Audio Message via Web.

thoyyib

IBeli post on2020-4-30 16:27
Hi,
Now webapi don't support sending audio fragment. receiveing audio fragment is supported.
If ...

Thanks.
I will reach out to Mr. Huang

thoyyib

IBeli post on2020-4-30 18:01
Webapi don't support sending audio fragment.  if we add the api we will notice you..

Thanks.
We will wait for you to add this api function. We have already prepared everything in our application to support sending audio fragment.

thoyyib

Hi,Is there any way we can do a "two-way" audio call using the web api like we do audio call in SmartEye Monitor software.
There is only a one-way intercom talk feature in Web Api > Maps feature. We don't see any web api that can enable us to initiate a two-way audio call.