I bought a 4g mini recorder. The recorder's alarm outputs do not work.beso video employees did not specify this before the sale. I asked for 2000USD for extra software. We wanted to write the software ourselves. This time sdk have asked 2000 USD. Your transaction is not correct. the product that I bought is useless. I'm about to lose a big project. I have no trust in the company....
dear buddy,
2kUSD seems a reasonable charge for 10days R&D work on embedded linux software, at least so to me.
and live video and your own server work up, that means no problem on our products,
no comment on IO/alarm input or output at your PO, so your complaint does not make sense, pls advise.
dear Medu
we work a lot with besovideo products are excellent and assistance is optimal
we have been buying the device from them for many years and they are excellent