integrating SmartEye system to our Solutions

thoyyib

Hi,
I have a couple of questions and issues with the SmartEye Web API and SDK.
We use your BC310 model camera for our Software integration testing and many sample API functions dont work with this Android Body Camera with MCP App

1- The "Device shutdown / restarts / event alarm" API function does not work. Nothing happens in the Device when these functions are triggered
2- Is there any way i can capture SOS button press event via Web API?
3- Is there any way i can get information of the connected Device via Web API?

Tony

coldflame

dear tony, do you have a BC310 at hand?

thoyyib

coldflame post on2020-3-31 12:01
dear tony, do you have a BC310 at hand?

Yes, we have BC310 Camera. We are using it in our testing and integration work

IBeli

thoyyib post on2020-3-31 10:47
Hi,
I have a couple of questions and issues with the SmartEye Web API and SDK.
We use your BC310 m ...

hi tony.
I tested the question 1 using the demo your pointed.  After login success, i input the puid in block "请输入PUID", then click the restart button (设备重启 ) , i saw the mcp app restart. Shutdown Button work fine also.   Is any diff operation between us ?

thoyyib

IBeli post on2020-3-31 13:05
hi tony.
I tested the question 1 using the demo your pointed.  After login success, i input the p ...

Hi,
I thought the shutdown and restart command was to shutdown and restart the Camera but now its clear its only for the MCP app. This is clear now

I would like to know if its possible to capture the SOS or Event Alarm action from the Body Camera via the Web API or SDk?

Tony

IBeli

thoyyib post on2020-3-31 10:47
Hi,
I have a couple of questions and issues with the SmartEye Web API and SDK.
We use your BC310 m ...

Question 2：
The demo Device shutdown/restart/event alarm has shown capture SOS event. you can find them in the
click event handle function (testRegNotify) of button 注册通知. Below i will describe the progress of the capture.

You should regist 'notify' handle function to session after you create the session.  you can see demo about session in login/Exit.
The handle funtion will be call after many kind of notify recieved. we test the third arg to select the "notify_event_source".
The detil of the notify can be finded in swAddCallBack args.

lihui2006

hi, tony, pls make sure your server software is the latest one (0326), may do online upgrading from 61.191.27.18:8181

thoyyib

lihui2006 post on2020-3-31 13:35
hi, tony, pls make sure your server software is the latest one (0326), may do online upgrading from  ...

Ok, we will try updating the SmartEye Server application and check.
Last time we did the update it actually broke the whole SmartEye system. None of the SmartEye Web App features worked.

We did not use the update server IP Address you provided when we updated.

coldflame

yes, like this,

thoyyib

Hi,
We have added SSL Certificate to the our Web Application that connects to SmartEye Web Server and API.
After adding the SSL Certificate to our web application we are no longer able to Authenticate\Login to SmartEye server any more via our Web App.
We see the following error in the browser console;


Is there any where in the web server (nginx) of SmartEye system that we need to configure our SSL Certificate.
There is also an EXPIRED Certificate embedded in the SmartEye application. The issue may be caused because of the Expired Certificate.


Could you please guide us how to configure our own SSL Certificate in the SmartEye web server?

Thank
Tony