Device Connection Limit and Connection Stability Problem

coldflame

new update sent to you

thoyyib

Hi,

We are experiencing Live Stream stability issues again with SmartEye Web API. This time we are facing a different issue.
The SmartEye Web API is not able to load live stream from more than 6 C310A cameras.


We can load the Live Video from more than 6 C310A cameras using the SmartEye Monitor Software


We are using SmartEye Web API for our applications, we were able to live stream from 9 C310A cameras simultaneously before. Can you please advise.

thoyyib

thoyyib post on2021-3-3 12:11
Hi, we are running our SmartEye Server in AWS EC2. Do you need the Public IP Address and the Physi ...

I have emailed the the IP and MAC address to Huang

thoyyib

lihui2006 post on2021-3-3 11:52
OK,dear bro, pls show us your serverIP or server MAC, there is really this limit for free usage,
w ...

Hi, we are running our SmartEye Server in AWS EC2. Do you need the Public IP Address and the Physical MAC Address?

lihui2006

OK,dear bro, pls show us your serverIP or server MAC, there is really this limit for free usage,
we will remove that for your own certain server.