questions about smarteye WEB SDK/API

arie

IBeli post on2024-12-16 08:31
Is the response location always not good？
There has a config on device to control the interval t ...

Hi we have set the interval time on 5 seconds (also tried 30 and 60 seconds)
(See picture 1)
We check the location in MCP (in Map) and that location is correct. (see picture 2)

But when we ask for the location it is the location from 60km away.
This morning i did a car drive for 60km (from home to work address)
On the device in MCP i can always see the good location.
We ask the API for the GPS latitude and longitude every minute but it is still at my home address.

So it seems that the bodycam has a good location but the MCP app does not send that location to the server.
What can we do for that? The location is very important for us!

coldflame

there is a calling sequence to obtain correct position on map per our talk in wechat.
any further problem, let's go on here.

arie

GPS problem bodycam:

We request the location of the bodycam every minute via the API with: {GET "pu/gpsdata/<puid>"}
This API command works well.
Only what we noticed is that the GPS position was very poor.
Until we discovered that the GPS position is perfect when the bodycam screen is on.
The same also applies to the besovideo VMS website.
There you will see that location only works good when the bodycam screen is on. (see video on WeChat from last Thursday)

This all has to do with the software on the bodycam in my opinion.
It seems like the GPS goes to sleep or something similar when the screen is off.

I hope you can fix this in the software. This is very important for our business case.

If this can be resolved, I promise that we will start with an order for 100 body cameras and also several IP cams.

If you need to adjust the MCP software for this, please let me know because we would like to have a few simple things adjusted in the BA280 MCP software.

--For example, never use the blue/red emergency lights for an SOS alarm

--Start recording when you create an SOS alarm.

--And slightly extend the time you can press the SOS button. Now to make an SOS you only have to press it briefly. If you press a little too long (for example 2 seconds), it will not sound an alarm. Users are used to having to press our other buttons for 2 to 3 seconds.

--And if possible, the MobileTrack logo instead of the Smarteye logo when starting the camera.

besovideo

pls enable GPS access always, while by default it's only in APP use, and it's not considered as in use while screen is OFF.
so pls make it always here.

arie

Hi,

Can you please license these bodycams (are on trial mode now)

862405031253873        409896
862405031254335        409910
862405031253857        409915
862405031253790        409916
862405031253899        409917
862405031253881        409918
862405031253717        409919
862405031253782        409920
862405031253824        409922
862405031253741        409925
862405031253816        409926
862405031253840        409928
862405031253832        409927
862405031253766        409929
862405031253808        409935
862405031253865        409936
862405031253907        409937
862405031253725        409938
862405031253733        409923
862405031254319        409939
862405031254392        409940
862405031254376        409941

coldflame

done    ,   all ok

arie

Hi, We have bought the source code for the web client.
Tommorow i have a meeting with a java / vue developer.
We want to change the look of the webclient with the source code.
What toolchain do you use for the sourcecode (developers platform)

And do you have a tip where to start?

Thanks you!