Device Connection Limit and Connection Stability Problem

IBeli

thoyyib post on2021-6-23 10:07
When will you be available to remote to our server and check the issue?

i will remote your server this morning, as soon as possible.

thoyyib

coldflame post on2021-6-23 10:21
ok,now in wechat

The issue is now identified. I will wait for the BesoVideo team to release a new update with the bug fix. Thanks for the quick support

thoyyib

thoyyib post on2021-6-23 12:05
The issue is now identified. I will wait for the BesoVideo team to release a new update with the b ...

Hi, when can we expect to get the Update to fix the SOS function issue for none Admin Users?

coldflame

dear sir, it's designed to serve the admin users.
we'd like to do it if you would like to pay for it (2KUSD) or purchase 20pcs BC310 from us.

thoyyib

coldflame post on2021-6-28 15:40
dear sir, it's designed to serve the admin users.
we'd like to do it if you would like to pay for i ...

Wow. This is really surprising.
The person who remoted into our Server told us that it was a bug in the SmartEye system and now you are telling us it is designed this way. Thanks but we are not interested in paying for the bug fixes