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Low Battery triggering SOS Alert

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poston 2021-8-19 14:56 | authorOnly 回帖奖励 |倒序浏览 |阅读模式

Hi,

We noticed a problem with the SmartEye Web API. When the BC310 Camera is low on battery power it starts to send SOS Button press alert every 3 mins which creates alot of problems for our customers.
The low battery event sends out the same "notify_event_source" message via Web API every 3 mins, this is the same message sent out when user press SOS button. When Low Battery event triggers SOS event by sending "notify_event_source" message via Web API we cannot distingush if the message is for Low Battery or SOS event.

Is there a way to distiguish Low Battery event from SOS button press event? Is there a separate message that is sent via Web API to indicate Low Battery event?


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poston 2021-8-19 17:42 | authorOnly
ok,we're checking.
in fact, there is new update for WEB SDK.
pls check that github code.
mobile CCTV typical products&frequently-used technical materials,including software downloading from google cloud/dropbox, manuals, document/PPT, SDK for 2nd development and open sourced code,
https://www.besovideo.com/en/detail?t=1&i=85
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poston 2021-8-19 18:11 | authorOnly
Hi,
All the event_source will sending a 'notify_event_source' message, we use another variable in the message content to sign the alert type. you can find a map in the online doc.


the content type is descripted in
http://61.191.27.18:8081/doc/class/OptionsNotifyEventSource.html

jSW.EventActions contains a map , map iEventType to alert type

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 Owner| poston 2021-8-19 21:55 | authorOnly
Thank you.
We will check the latest Web SDK to see if this issue is fixed
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